Privacy Policy

At Boutique Books & Co. ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information

• Full Name

• Business Name

• Email Address

• Phone Number

• Mailing Address

• Financial and bookkeeping information provided by you

• Documents uploaded through our secure client portal

• Information submitted through contact forms

Website Information
When you visit our website, we may automatically collect:

• IP Address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and analytics data

2. How We Use Your Information
We use your information to:

• Respond to inquiries

• Provide bookkeeping and advisory services

• Communicate with clients

• Manage client accounts

• Process invoices and payments

• Improve our website and services

• Send important service updates

• Meet legal and regulatory requirements

We do not sell your personal information.
3. Cookies
Our website may use cookies to:

• Improve website performance

• Remember user preferences

• Analyze website traffic

• Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.
4. Third-Party Services
We may use trusted third-party providers including:

• Google Workspace

• QuickBooks Online

• Wix

• Stripe or Square (when applicable)

• Secure cloud storage providers

• Analytics providers

These providers may collect information necessary to deliver their services in accordance with their own privacy policies.
5. Data Security
Protecting your financial information is one of our highest priorities.
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Secure cloud storage

• Password-protected systems

• Multi-factor authentication where appropriate

• Encrypted data transmission when available

• Restricted employee access to confidential information

While we take every reasonable precaution, no method of internet transmission or electronic storage is completely secure.
6. Information Sharing
We will only disclose your information:

• With your consent

• When required by law

• To trusted service providers assisting in delivering our services

• To government agencies where legally required

We never sell or rent your personal information.
7. Data Retention
We retain personal information only as long as necessary to:

• Provide our services

• Meet legal, tax, and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it is securely deleted or destroyed.
8. Your Privacy Rights
Subject to applicable Canadian privacy laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Withdraw consent where applicable

• Request deletion where legally permitted

To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website and services are intended for business owners and adults. We do not knowingly collect personal information from individuals under the age of 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Boutique Books & Co.